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Water damage usually starts small. You notice a stain on the ceiling, a musty smell coming up from the basement, or a puddle by the water heater that wasn’t there yesterday. By the time you see it, water has often already soaked into drywall, subfloors and insulation. What you do in the first 24 to 48 hours matters, because that’s roughly how long mold needs to start growing.
All Pro Restoration helps Medway homeowners and businesses get the water out, dry the structure completely and put their property back the way it was. When you call, you talk to our team, not an answering service.
Every water loss is different, so we start with a careful inspection. We use moisture meters and thermal imaging to see how far the water has spread, including behind walls and under flooring. Then we:
Filing a claim while your home is in disarray is stressful. We bill your insurance company directly and work with your adjuster, documenting the damage with photos and moisture readings to support your claim. With our time you always get clear timelines and honest estimates.
Water isn’t the only emergency we handle. Our IICRC-certified technicians also provide fire and smoke damage restoration, including soot removal, odor control and contents cleaning. If moisture has already led to mold, our mold remediation team will contain the affected area, remove the growth safely and deal with the moisture problem that caused it. We also handle sewage cleanup and frozen pipe damage for homes and businesses across Massachusetts.
The Charles River and Chicken Brook run through Medway, and heavy spring rains or fast snowmelt can raise groundwater and push moisture into basements near those waterways. Many of the town’s older colonials and farmhouses have fieldstone or aging poured foundations that let water seep in over time. Hard New England winters add frozen and burst pipes to the list, especially in exterior walls and unheated spaces. A sump pump check and a watchful eye on your basement each spring can save you a lot of trouble.
We’re available 24/7 and typically arrive within 60 minutes or less for emergency situations.
Yes, we work directly with most major insurance providers to help make the claims process easier for you.
It depends on the extent of the damage, but most jobs take between 3–7 days. We’ll give you a detailed timeline after our initial inspection.
Mold can start growing within 24–48 hours if the area isn't dried properly. That’s why we act fast and use professional drying equipment to prevent it.
It depends on the severity of the damage. We’ll let you know if it’s safe or if temporary relocation is recommended.
We use industrial-grade air movers, dehumidifiers, moisture meters, and specialized cleaning agents to restore your property thoroughly.
Yes. We’re fully equipped to handle black water (sewage) situations safely and according to health and safety guidelines.
We’re local, experienced, and committed to getting your home or business back to normal fast. Our team is friendly, professional, and here for you 24/7.
Mold can start growing within 24 to 48 hours when materials like drywall, carpet padding or wood stay wet. That's why fast water extraction and professional drying matter so much. The sooner the structure is dried, the less likely you'll need mold remediation later.
Most water damage jobs take three to five days to dry completely. Larger losses, hardwood floors or damage involving mold can take longer. All Pro Restoration checks moisture levels every day and gives you a clear timeline from the start.
Most standard policies cover sudden, accidental water damage, such as a burst pipe or an appliance failure. Damage from gradual leaks, poor maintenance or outside flooding is often excluded. Check your policy, and remember that All Pro Restoration bills insurance directly and works with your adjuster.
Usually not. Flooding from rising surface water, such as an overflowing river or stream, typically needs a separate flood insurance policy through the National Flood Insurance Program or a private insurer. Homeowners near the Charles River in Medway may want to review their coverage.
We know that when you have experienced water damage, you need solutions, FAST! All Pro Restoration is committed to offering our clients prompt service and speedy restoration services. To get started, fill out the form below or give us a call now.